Privacy Policy
How we collect, use, and protect information on the Bigg Chico Cares website.
Website Privacy
Effective date: March 19, 2026
Bigg Chico Cares respects your privacy. This policy explains what information may be collected through `biggchicocares.org`, how that information may be used, and how we work to protect it.
This policy is intended for normal public website use by donors, volunteers, sponsors, and community members. If future donation or contact platforms introduce additional terms, those third-party tools may also have their own privacy notices.
Policy Summary
How website information may be handled when you visit, contact, volunteer, or donate.
Bigg Chico Cares may collect information you choose to provide through website interactions, including contact requests, volunteer inquiries, sponsorship communication, and donation-related actions. Limited technical information may also be collected automatically to help understand traffic and improve site performance.
Information may be used to respond to requests, coordinate nonprofit operations, support programs and outreach, maintain necessary records, and protect the website from misuse. When third-party services are used for donations, forms, analytics, email communication, or hosting, their own privacy practices may also apply.
Key Point
Bigg Chico Cares does not sell personal information and does not intend to store full payment card details directly on this website.
1. Information We May Collect
We may collect information you choose to provide, such as your name, email address, phone number, mailing information, organization name, sponsorship details, or message content when you contact us, volunteer, donate, or request more information.
We may also collect limited technical information automatically, such as browser type, approximate device information, pages visited, referring pages, and general usage patterns. If analytics are added later, those tools may collect additional website traffic information.
2. How We Use Information
- Respond to questions, sponsorship inquiries, volunteer requests, and support messages
- Coordinate programs, outreach, donations, and community engagement
- Improve the website, event communication, and visitor experience
- Maintain records required for nonprofit administration, acknowledgements, and compliance
- Protect the website against misuse, spam, fraud, or technical abuse
3. Donations and Third-Party Services
Bigg Chico Cares may use third-party services for donations, forms, email communication, analytics, or hosting. When those services are used, information submitted through them may be processed according to both this policy and the provider's own privacy practices.
Donation processing may be handled through Zeffy or another third-party fundraising platform. Bigg Chico Cares does not intend to store full payment card details directly on this website.
4. Cookies and Analytics
This website may use essential technical storage, analytics tools, or similar technologies to understand traffic and improve performance. If analytics are added later, this policy should be updated to reflect the active service and data collected.
You can usually manage cookies and similar storage through your browser settings.
5. Information Sharing
We do not sell personal information. Information may be shared only when reasonably necessary to operate the website, process donations, communicate with supporters, comply with legal obligations, or protect the rights and safety of Bigg Chico Cares, its users, and its community.
6. Data Security
We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no website or electronic storage system can guarantee absolute security.
7. Children’s Privacy
This website is intended for a general audience and is not designed to knowingly collect personal information directly from children without appropriate adult involvement.
8. External Links
Our website may link to external sites, donation tools, sponsors, or community resources. We are not responsible for the privacy practices of third-party websites once you leave `biggchicocares.org`.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect operational, legal, or technical changes. The effective date at the top of this page should be revised when meaningful updates are made.
Contact
10. Questions About This Policy
If you have questions about this policy or how website information is handled, contact Bigg Chico Cares using the information below.
Email: info@biggchicocares.org
Phone: (904) 955-9755
Mailing Address: P.O. Box 11136, Jacksonville, FL 32239
Need Help?
Questions about privacy, website communication, or submitted information can be directed to Bigg Chico Cares through the contact details listed here.